At fumotoys, we leverage our 6 years of cross-border expertise to ensure your FUMOs arrive safely and swiftly. Please review our shipping terms below:
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Processing Time
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All orders are typically processed within 3-5 business days.
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Orders are not shipped or delivered on weekends or holidays.
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For Exclusive Pre-orders (e.g., Touhou Makuka Sai Reimu), please refer to the specific estimated shipping date on the product page.
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Shipping Rates & Estimates
We offer transparent shipping rates tailored to your region. For major international destinations, shipping is calculated on a per-item basis. The "First Item" rate applies to the first 1-2 items, followed by a "Subsequent Item" fee for each additional item.
[ United States (US) ]
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First Item (1-2 items): $9.99
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Subsequent Item: $6.80
[ US Outlying Territories ] (Guam, American Samoa, etc.)
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First Item (1-2 items): $12.99
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Subsequent Item: $6.80
[ Canada & Mexico ]
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First Item (1-2 items): $12.99
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Subsequent Item: $6.80
[ Rest of North America ] (32 Countries/Regions)
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First Item (1-2 items): $10.99
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Subsequent Item: $6.20
[ Western Europe & UK ] (11 Countries/Regions)
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First Item (1-2 items): $7.99
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Subsequent Item: $6.99
[ Northern & Central Europe ] (7 Countries/Regions)
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First Item (1-2 items): $9.99
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Subsequent Item: $7.99
[ Southern & Eastern Europe ] (Belarus, Bulgaria, etc.)
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First Item (1-2 items): $15.00
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Subsequent Item: $12.99
[ South America ] (Argentina, Aruba, etc.)
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First Item (1-2 items): $15.00
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Subsequent Item: $8.80
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Other Regions: For countries not listed above, a flat-rate shipping fee will be automatically calculated and displayed at checkout based on your specific destination.
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Price Advantage: While our product prices are significantly lower than platforms like Amazon, please note that shipping costs are calculated independently to ensure the safest handling of your plushies.
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International Shipping
We ship worldwide! However, delivery times vary by country:
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Standard Shipping: 10-20 business days.
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Expedited Shipping: 5-10 business days.
Note: These are estimates; actual delivery may be affected by customs clearance or local postal efficiency.
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Customs, Duties, and Taxes
fumotoys is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
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Tracking Your Order
Once your order has shipped, you will receive a Shipping Confirmation email containing your tracking number(s). The tracking number will be active within 24-48 hours.
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Damages & Issues
We take great pride in our professional packaging. If you receive your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
